Effective Date: 08/20/2024

1. Introduction
Welcome to the Fluent Minds website, operated by Your Reading Lab ("Company," "we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit our website, fluentmindsreading.com. By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect
We may collect the following types of information:

• Personal Data: We collect personal information that you voluntarily provide to us when you register for an account, purchase our products, subscribe to our newsletter, or contact us. This information may include your name, email address, billing information, and any other details you provide.
• Non-Personal Data: We collect non-personally identifiable information, such as your IP address, browser type, device information, operating system, referring URLs, and pages viewed.
• Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience on our website. Cookies help us understand your preferences and provide personalized content. You can control cookies through your browser settings.

3. How We Use Your Information
We may use the information we collect for various purposes, including:

• To provide, operate, and maintain our website and services.
• To process your transactions and manage your orders.
• To send you updates, newsletters, promotional materials, and other information.
• To improve our website, products, and user experience.
• To comply with legal obligations and enforce our policies.

4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing transactions, or conducting our business.
• Legal Compliance: We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights and safety.

5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, please note that no method of transmission over the internet or electronic storage is completely secure.

6. User Rights
You have the following rights regarding your personal information:

• Access and Correction: You have the right to access and correct any personal information we hold about you. If you would like to review or update your information, please contact us.
• Deletion: You may request that we delete your personal information, subject to certain legal requirements.
• Opt-Out: You have the right to opt-out of receiving marketing communications from us. You can do so by following the unsubscribe instructions in our emails or contacting us directly.
• Withdraw Consent: If you have provided consent for the processing of your information, you have the right to withdraw that consent at any time.

7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.

8. Children's Privacy
Our services are intended for parents and guardians. We do not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that we have collected information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Legal Compliance
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as applicable. If you are a resident of the European Economic Area (EEA) or California, you may have additional rights regarding your personal data.

12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Your Reading Lab
Email: hi[at]fluentmindsreading.com